Effective Date: 10/01/2026
At BTRCBD, we appreciate the generosity and support of our donors. Donations made through our website contribute to providing healthcare, rehabilitation, shelter, and support services for people in need.
This Donation Refund Policy explains the conditions under which donations may be refunded.
General Donation Policy
All donations made to BTRCBD are voluntary contributions. Donated funds are used to support our organizational activities, including:
- Medical treatment and rehabilitation services
- Food, shelter, and care services
- Patient support programs
- Operational and administrative expenses related to our mission
Refund Eligibility
Generally, donations are non-refundable because they are immediately allocated toward our charitable activities.
However, a refund request may be considered in situations such as:
- Unauthorized transactions
- Duplicate payments made accidentally
- Technical errors during payment processing
- Incorrect payment amount caused by system errors
Each request will be reviewed individually.
Refund Request Process
To request a refund, please contact us with:
- Donor name
- Donation date
- Transaction/reference number
- Payment method
- Reason for refund request
Contact:
BTRCBD
Email: [Insert Email]
Phone: [Insert Phone]
Refund Processing Time
Approved refunds will be processed through the original payment method where possible.
The time required for the refund to appear in your account may vary depending on the payment service provider or financial institution.
Payment Gateway
Online donations may be processed through authorized payment gateway providers. BTRCBD does not store complete payment card information.
Policy Changes
BTRCBD reserves the right to update this Donation Refund Policy when necessary. Any changes will be published on this page.
